| Employer: | Elbeco Incorporated |
| Job Location: |
Reading - Berks County |
| Employment Type: | Full Time |
| Benefits: | Health Insurance, Dental, Vision, 401(k), STD, LTD, Life Insurance, Vacation & 11 Holidays |
Description: |
Elbeco Incorporated manufactures professional public safety uniforms for law enforcement, corrections officers, fire service, EMT's, Postal workers and more. The ideal candidate will have experience working in customer service for a manufacturer with distributor based customers. |
Duties: |
PURPOSE OF POSITION:
To provide service and information to all customers.
RESPONSIBILITIES:
Enter all orders received by telephone, fax, mail or e-mail
Provide accurate delivery information
Record and help resolve customer complaints in a professional manner
Process returns and credits
Work cooperatively with both shipping and sewing departments to facilitate delivery of orders
Communicate effectively with inside and outside Sales staff
Process work orders to all facilities with accuracy and timeliness
Other duties as assigned |
Qualifications: |
Position Requirements:
- Ability to multi-task
- Excellent telephone mannerism
- Computer data entry skills
- Good mathematical ability
- Professional demeanor
- Good organizational skills
- Problem solving abilities
- Minimum education- high school diploma
- Attendance
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